Welcome to the Norman Rockwell Museum! Museum policies are designed to promote the safety of the art and to assure pleasant viewing conditions for all visitors. Please help us achieve these goals by following these guidelines:
Keep a safe distance between you and each work of art (a minimum of 12 inches).
This helps to avoid accidental touching or bumping. Note the ropes are in place as a reminder of the appropriate distance to remain behind. Please do not point too closely or touch works of art, frames, or cases. Even the slightest touch can leave harmful prints from the natural oils on our fingers.
Running and pushing can cause accidents and disrupt other visitors.
Food & Drink:
Eating and drinking may be done in the lobby, on the terrace and grounds, but are not permitted in the galleries for the safety and care of the art. We recycle! Please note the proper containers by the lobby restrooms and Terrace Café. Picnic tables are also available.
Non-flash photography or video with a hand-held camera or mobile device solely for private, non-commercial use, is permitted in the galleries unless otherwise specified. Selfie sticks are not permitted in the galleries.
Oversized backpacks, backpack child carriers*, or large packages are not permitted into the galleries; lockers are available for your convenience free of charge. *front-facing child carriers are permitted.
Wheelchairs and Motorized Mobility Devices:
These are welcome but must be under the operator’s complete control at all times. Wheelchairs are available to borrow free of charge for use in the Museum. READ MORE ON ACCESSIBILITY.
The Museum welcomes Service Dogs as recognized by the ADA and the State of Massachusetts. Therapy animals are not recognized by the ADA or State of Massachusetts and therefore not permitted in the Museum.
While not permitted in the Museum or Studio, you are welcome to walk your pet on our grounds; please keep them leashed at all times, clean up after them, and use appropriate precautions in leaving them in the car. Stockbridge police will be notified if animals are in danger.
Please silence your phone while in the galleries or Rockwell’s studio.
Discussion in the galleries is encouraged, please keep voices respectfully low. The Museum is a place for looking, thinking, and quiet discussion.
Smoking, including electronic cigarettes, is not permitted in the Museum or on its grounds.
Open containers and/or consumption of alcoholic beverages on Museum property is prohibited unless by permit under town and state regulations.