CAREERS, INTERNSHIPS and VOLUNTEERING
Norman Rockwell (1894-1978), Triple Self-Portrait, 1960. Cover illustration for The Saturday Evening Post, February 13, 1960. From the collection of Norman Rockwell Museum. © 1960 SEPS: Curtis Licensing, Indianapolis, IN. All rights reserved.
We are a high production, national art museum and value kindness, respect, agility and innovation. The dress code is artful business casual, occasional event and business attire, in a setting surrounded by beautiful gardens, art and architecture.
CAREERS
Norman Rockwell (1894-1978), Artist Facing Blank Canvas (Deadline), 1938. Cover illustration for The Saturday Evening Post, October 8, 1938. From the collection of Norman Rockwell Museum. © 1938 SEPS: Curtis Licensing, Indianapolis, IN. All rights reserved.
SEASONAL POSISTIONS 2024
Café Coordinator
Norman Rockwell Museum is seeking a skilled communicator with excellent problem solving, observation and interpersonal skills with a commitment to exceptional customer service. Ideal role for an individual looking to gain experience for future management roles within hospitality field, or established supervisor looking to work in a unique environment with diverse opportunities.
The Position
The museum café coordinator is responsible for coordinating the day-to-day café operations, alongside the museum store manager.
Core Duties and Responsibilities:
- Ensure a welcoming environment that delivers on our commitment to presentation and cleanliness
- Manage café inventory levels
- Handle all ordering for beverage, dry goods, food, and all other café products
- Work with visitor service office to organize & coordinate box lunch requests from Tour Groups, including packaging & labeling pre-ordered food items
- Maintain sanitation standards and procedures; complying with health and legal regulations
- Work as a member of the front-end team by working one of the delegated stations
- Supervise cash flow including drawer reconciliation, CC processing, and bank runs
- Work with finance manager to correct monetary or inventory discrepancies
Qualifications: ServSafe, TIPS Certified. Personable, with excellent communication and organization skills. Able to work confidently in busy environment and ability to courteously and efficiently manage a line. Must be able to stand or sit for long periods. Lift, push, pull up to 25 lbs. Accommodations available.
Experience: Three years of high volume restaurant, café, or barista experience, with managing inventory background.
Rate of Pay: $18 to $20 per hour, commensurate with experience.
General Hours: The Museum is open 6 days a week to the public, closed Wednesdays. The position is seasonal through October with flexible schedule, approximately 30 to 40 hours per week.
Application: Submit email with letter of interest and resume to Employment@nrm.org; Tiffani Thomas-Silverman, Director of People and Culture, P.O. Box 308, Stockbridge, MA 01262, 413-931-2228.
Museum Store Sales Associate
The Position
The museum store associate will greet and orient visitors to the Museum, engaging them with a positive and upbeat personality. This position is key in providing a positive end-of-visit experience to guests and will help visitors choose products to commemorate their visit and encourage at-home engagement in the arts.
Core Duties and Responsibilities:
- Ensure a welcoming environment that delivers on our commitment to presentation and cleanliness
- Maintain a friendly and courteous demeanor at all times. Provide quick, courteous and efficient assistant to customers
- Assist customers with purchases including retrieving prints not on display and providing support in finding merchandise in the store
- Cash handling, tagging, marking down products, entering sales in POS
- Replenishing inventory, stocking and displaying merchandise in an attractive and neat manner
- General tidiness and cleaning of store
- Answer phone, directing calls as needed
- Document merchandise, customer problems and solutions
- Promoting membership, exhibitions, and upcoming programming
- Attend monthly training within the Museum
- Perform other duties as needed
Qualifications: ServSafe, TIPS Certified preferred, with excellent communication skills. Able to work in busy environment and ability to courteously and efficiently manage a line. Must be able to stand or sit for long periods. Lift, push, pull up to 25 lbs. Accommodation is available.
Experience: 1 + years of experience preferred. Willing to train.
Rate of Pay: $17-18 per hour
General Hours: The museum is open 6 days a week to the public, closed Wednesdays. The position is part time with flexible schedule, up 30 hours or more per week.
Application: Submit email with letter of interest and resume to Employment@nrm.org; Tiffani Thomas-Silverman, Director of People and Culture, P.O. Box 308, Stockbridge, MA 01262, 413-931-2228.
INTERNSHIPS
Human Resources will contact you regarding the application status. Typically, one intern will be accepted for each internship posted. Candidates must be able to interview at the Museum unless exceptional circumstances whereby phone or web-based interviews are possible.
College Credit: Interns seeking college credit are responsible for making all arrangements with their institutions prior to arrival.
The Norman Rockwell Museum illuminates the power of American illustration art to reflect and shape society, and advances the enduring values of kindness, respect, and social equity portrayed by Norman Rockwell.
As a center devoted to the art of illustration, the Museum also exhibits the works of contemporary and past masters in an ongoing series of compelling artist showcases. Set on a picturesque 36-acre estate in the hometown of America’s favorite artist, the Norman Rockwell Museum is one of the crown jewels of the Berkshires.
NRM embraces the values of diversity, equity, access, and inclusion to create a successful workplace and a more equitable society. Our mission embodies these values. We are committed to building a team that represents a variety of identities, experiences, backgrounds, perspectives, and skills. We believe that the more inclusive we are, the more successful the organization, its employees, and our work in the world will be. Norman Rockwell Museum is an equal opportunity employer that is committed to equity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Norman Rockwell Museum is a drug-free workplace.
The dress code is artful business casual, occasional event and business attire, in a setting surrounded by beautiful gardens, art and architecture.
Norman Rockwell (1894-1978), Girl at Mirror, 1954. Cover illustration for The Saturday Evening Post, March 6, 1954. From the collection of Norman Rockwell Museum. © 1954 SEPS: Curtis Licensing, Indianapolis, IN. All rights reserved.
Archives Internship
Archives Intern
28 hours per week (4 days)
In-person
10 weeks
Compensation: $16.00 per hour
The Norman Rockwell Museum Archives Internship will be focused entirely in our Caroline Bain Dwight Archives and Reference Center Library and will include a variety of archival projects, including:
- Assisting with ongoing collections inventories
- Processing, researching, and rehousing archival materials, including tearsheet, correspondence, and photographic collections
Apply:
- Application Deadline: April 30
- Write a letter of intent outlining reasons for your interest in the Norman Rockwell Museum and the internship of choice
- Email application, letter of intent, resume and two work-related references to: Employment@nrm.org with “Internship Application” in the subject line
Curatorial Internship
Curatorial Intern
28 hours per week (4 days)
In-person
10 weeks
Compensation: $16.00 per hour
The Norman Rockwell Museum Curatorial Intern will work across both Archives and Curatorial areas, with projects to include:
- Assisting with ongoing collections inventories
- Processing, researching, and rehousing archival materials, including tearsheet, correspondence, and photographic collections
- Processing and documenting collections of original illustration art
- The schedule for both positions is up to four days a week for ten weeks and is paid at $16/hour
- Undergraduate students entering their Junior or Senior years and graduate students having a strong interest in gaining experience in GLAMs (galleries, libraries, archives, and museums) are welcome to apply.
Apply:
- Application Deadline: April 30
- Write a letter of intent outlining reasons for your interest in the Norman Rockwell Museum and the internship of choice
- Email application, letter of intent, resume and two work-related references to: Employment@nrm.org with “Internship Application” in the subject line
Learning and Engagement Intern
Learning and Engagement Intern
15 to 22.5 hours per week (2 weekdays and some weekend days)
In-person
Compensation: $16.00 per hour
Program period: up to 10 weeks (June-August 2024)
Description
The Learning and Engagement Intern will assist with planning and production of NRM’s summer education programs for visitors of all ages. Programs include artmaking workshops, public gallery tours, lectures and talks, programs for families and community events. Reporting directly to the Chief Learning and Engagement Officer, the intern will be introduced to a wide range of audience-specific programs and will learn how art museums develop and produce educational content and programming.
Projects and Responsibilities:
- Assist with program planning and logistics.
- Help with the management and production of programs and events, including some weekend programs.
- Compile research and interpretive materials for upcoming digital and in-person programs.
- Provide administrative support for outdoor and campus-wide programming in coordination with NRM’s Director of Public Operations and Visitor Engagement.
- Assist with the development of new historical walking tours of the campus and of Main Street Stockbridge where Norman Rockwell once lived and worked.
- Help to coordinate programming with NRM community partners.
- Build email contact lists of community organizations, area schools, and K-12 educators.
- Build a digital program archive
Qualifications
Demonstrated interest in art history, museum education, history, and/or arts education. Strong collaborative and interpersonal skills and an interest in working with different audiences from young kids to adults. Attention to detail and ability to work in a fast-paced environment. Excellent research, computer, and communication skills, positive attitude and willingness to learn and participate in a variety of tasks.
Apply:
- Application Deadline: April 30
- Write a letter of intent outlining reasons for your interest in the Norman Rockwell Museum and the internship of choice
- Email application, letter of intent, resume and two work-related references to: Employment@nrm.org with “Internship Application” in the subject line
Marketing & Communications Internship
Marketing & Communications Internship
Up to 15 hours per week (2 days)
Remote, Hybrid, In-person
15 to 22.5 hours (2 to 3 days)
Compensation: $16.00 per hour
Description
A rewarding paid internship for creative and energetic individuals inspired and motivated to be actively involved in spreading the word about Norman Rockwell and the art of illustration. Connect with marketing and museum colleagues; marketing and PR firms, artists, journalists, media, vendors, and regional community. Project opportunities include:
Projects and Responsibilities:
- Advertising: media research, media planning, results analysis, design reviews, online advertising monitoring and evaluation.
- Marketing: explore and support outreach to target markets; collaborative opportunities; innovative promotions; visitor surveys, compilation and analysis; email marketing.
- Public relations: assist with press research, release writing, on-line listings, updates to on-line press resources, writing blog posts.
- Social media: expand and assist with developing Museum’s presence on various channels; content creation, investigate opportunities, quantify results and success, and constantly changing industry standards.
- Email Marketing: support team in creating content; creative strategies; production (current platform – Pardot/Salesforce), analytics, data segmentation.
- Website: create blogs, assist with quality control, design suggestions, and online surveys.
- Graphics: assist with creation of in-house projects, for various departments and projects i.e: gala, store, café, and cross-promotions internally and externally.
- Photography & Video: candid, documentary, social media, and product photos needed (occasional on-site). Assist with organizing and categorizing photo library.
- Other related tasks, as needed
Qualifications
Seeking self-starters with great initiative, able to work with the team and independently. Social media, HTML, Word, Excel, WordPress, Pardot (or other email platform) and Adobe (Photoshop, InDesign, Illustrator) experience ideal, but not mandatory. Internship credit available – and great resume builder.
Apply:
- Application Deadline: April 30
- Write a letter of intent outlining reasons for your interest in the Norman Rockwell Museum and the internship of choice
- Email application, letter of intent, resume and two work-related references to: Employment@nrm.org with “Internship Application” in the subject line
FELLOWSHIPS
Rockwell Center for American Visual Studies
Fellowship and Internship Opportunities
The Rockwell Center for American Visual Studies at the Norman Rockwell Museum is the nation’s first research institute dedicated to the integrative study of illustration and its impact in our world. The Rockwell Center’s goal is to enhance and support scholarship relating to this significant public art form, exploring the power of published images and their integral role in society, culture, and history, and the world of art―from the emergence of printed mass media in the mid nineteenth century to the innovations of digital media today.
We invite applications from academic scholars and curators for participation in the following programs, which are designed to advance research and access relating to this influential but understudied aspect of American visual culture.
Norman Rockwell (1894-1978), The Law Student (Young Lawyer), 1927. Cover illustration for The Saturday Evening Post, February 19, 1927. From the collection of Norman Rockwell Museum. © 1927 SEPS: Curtis Licensing, Indianapolis, IN. All rights reserved.